FAQ
Frequently asked.
The questions we field most often before a booking. Use the categories to get to the answer faster.
Note: the answers below describe how GOPIZZA On the Go currently operates in Korea — service areas, pricing and payment terms are stated on that basis.
At least two weeks works best. Weekends in spring (March–May) and autumn (September–November) are in high demand and often close out four to six weeks ahead. Get in touch as soon as your date is fixed and we will hold the closest slot available.
Yes, subject to truck and crew availability. The menu is limited to signatures and a 15% urgent operation fee applies. Calling us directly is the fastest way to confirm whether the date is open.
Free of charge up to 14 days before the event. From 13 to 7 days out, 30% of the deposit applies; from 6 to 3 days, 50%; within 2 days, 100%. Rain or force majeure can be rescheduled by agreement.
Yes. Korean tax invoices, corporate cards and bank transfers are all accepted. Send us your business registration and the contact details of the person responsible, and we will issue the quote and contract on official forms. Settlement in arrears can be arranged for government and public-sector orders.
The core of the service is pizza, but drinks such as cola, water and coffee, and sides such as cheese sticks and chicken wings, can be added as options. We are happy to work out a drink pairing that suits the concept of the event.
Yes. That has been the concept since the day GOPIZZA started and it has never changed. One 9-inch pizza, whole, per guest — a different experience from queueing for a slice off a shared tray.
Yes. The truck carries its own generator and water filtration, so it operates without external power or plumbing. What we do need to check in advance is the access route and a level parking space of roughly 7m × 3m. For indoor or noise-sensitive venues, we can run quietly off a 220V mains connection (the standard supply in Korea).
A single food truck bakes up to 120 pizzas per hour to order. For large events we either run two trucks in parallel or prepare pizzas ahead to raise the turnover rate. Group orders have no cap — we supply whatever quantity you need.
Typically two to four hours of service, with one hour of set-up and 30 minutes of clean-up on top. Additional hours are charged at KRW 50,000 per hour, negotiable depending on the scale of the event.
This answer reflects our Korean operation. The Greater Seoul area is the standard service zone; provincial regions, Jeju and outlying islands carry a separate travel charge. For events of 50 guests or more we travel anywhere in the country, with island locations arranged case by case.
The minimum for running a food truck is 80 guests. Events below that can be arranged as separate on-site catering, where a store operations team travels to you directly. It is often the more cost-effective option, so it is worth asking about.
We send an all-inclusive quote covering ingredients, labour, truck operating costs, set-up and clean-up, and the standard service hours. Only the optional extras — additional hours, drinks, branded banners, side menus — are itemised separately, so it is clear where the cost sits.
The standard schedule is a 30% deposit on confirming the quote and the 70% balance after the event. Government, public-sector and purchase-order bookings can be settled in arrears — just tell us during the discussion. For group orders a minimum 10% deposit applies, and the deposit can be refunded and the full amount re-charged to card if needed.
Still not finding it? Just ask.
A manager will get back to you quickly.